What is a domain
name?
A domain name is an Internet address (example: some-company.com). This is
the convention used to access a web site. Many people use domain names to
promote their business. A registrant would go through a registrar to register
a domain name with the registry.
Are there any rules for registering a domain names?
A domain name can contain the English-language letters A through Z, and the
digits 0 through 9. You can also use hyphens, but hyphens cannot begin or end
your domain name. Spaces and special characters (i.e. - !, $, &, #, etc.) are
never permitted. It must be a minimum of 3 characters, and a maximum length of
67 characters.
How do I pay for a domain name registration?
Credit card is the only form of payment accepted for domain name
registrations, renewals, and transfers. Other forms of payment are accepted
only for Bulk Transfers.
How do I find out if the domain name I want is
available?
You can check the availability of a domain by doing a “WhoIS.” The WhoIS is
the public information on a domain name registration – it shows where the
domain is registered, the contact information (registrant, administrator,
technical, and billing), the registration created date, expiration date,
updated date, and the DNS name server information (where it is pointed to).
What are registrants, registrars, and registries?
A registry is an entity that maintains the master database of domain names
for a particular top-level domain (TLD). Below are the registries we work with
and their corresponding TLDs (extensions):
VeriSign .COM & .NET
PIR .ORG
Afilias .INFO
NeuLevel .BIZ
NeuStar .US
The registry receives domain name information from registrars, who register
domain names on behalf of registrants-people like you who would like to
register and use a domain name. The registry puts that information into what
is called a "zone file," which allows computers to route Internet traffic to
and from domains around the world.
Who should register a domain name?
Any entity that is trying to establish a presence on the Internet should
register a domain name.
How do I create an account?
To create an account, simply click on “Register” in the upper right hand
corner of the home page. You will need to provide a unique username and
password as well as a password question and answer in case you should forget
your password at a later date. Once this is done you will need to fill out
your Organizational Contact information. This will be the listed registrant of
the domains that will be registered through that account. If the billing,
administrative and technical contacts are the same, click on the appropriate
button. If not, continue to add the appropriate details for these contacts.
You will need to agree to the Terms and Conditions in the Bangladesh-Website.com
User Agreement before moving to the next section. You can read the agreement
by clicking on "User Agreement."
You will then be asked to verify the information you have submitted. You will
then be forwarded to your home page where you can begin to manage your
account.
Registrations:
Which domain name extensions (TLDs) can
be registered through my account?
You will be able to register .com, .net, .org, .us, .info, and .biz
extensions.
How do I register a domain name?
Log into your account and click on “Domain Management” then on “Register
Domain.” Start by checking your domain name availability. Enter one domain
name per line making sure that you have removed all spaces and you do not use
the www in front of the domain name. After your domain names have been checked
and are available for registration, name server and payment information will
be entered.
How long does it take to register a domain name?
Our system registers domain names in real time. Once you press the final
submit button, the domain name is registered at the registry.
What can I do if the domain name I want has already been
registered?
If your domain name is already registered with someone else you can
backorder your domain name or if the domain name you choose is not available,
try checking variations of the domain and/or with the other extensions. For
example if you want "yourcompany.com" and it is not available, try "yourcompany.biz"
or "yourcompany.info." Keep in mind some names may be trademarked.
Can I register multiple domain names at one time?
Yes. You may register up to 150 domain names at one time.
How do I delete a domain name registration?
Once the domain name has been registered it cannot be deleted.
How do I renew my domain name registration?
You can only renew a registration with the current registrar. To renew your
registration with us, log on to your account and click on “Domain Management”
and then “Renew Domain.”
Can I renew multiple registrations at one time?
Yes. Log into your account click on “Domain Management” and then on “Renew
Domain.” A list of all of your domain names will be shown. Indicate the domain
names you wish to renew, the number of years you want to add to the
registration, and provide payment information.
How do I renew an expired domain name registration?
You can only renew a registration with the current registrar. If the
expired registration has gone past the registrar’s grace period, only that
registrar will be able to restore the domain name from the Redemption Period.
What is the Redemption Period? In order to restore your
domain with Bangladesh-Website, please
click here
The Redemption Period is a 30-day period in which a domain registration is
placed after being requested for deletion by the registrar it was registered
through. Some registrars may offer the option to restore the deleted
registration for a restoration fee. You will need to contact the registrar in
question for more information on their policy.
How do I transfer my domain name registration from
another registrar?
Log into your account and click on “Domain Management” then on “Transfer
Domain.” Read the guidelines to make sure none apply to the domain name you
want to transfer. Put in the domain name, provide your payment information and
submit.
Why did my registration transfer request get declined?
There are several reasons that a domain transfer would be declined. The
most common reason is the domain registration has already expired or is almost
expiring. Another reason for declines is the current administrative contact
not confirming the email the losing registrar sends.
Can I transfer multiple domain name registrations at
one time?
Yes, this can be done through a bulk transfer order. Contact your registrar
for more information.
How do I transfer my domain name registration away to
another registrar?
You will need to contact the registrar you want to transfer to and find out
how to submit a request from their system. All you have to do on our end is to
make sure the contact information on your account is up to date so the
requesting registrar will not have any problems obtaining authorization for
the transfer.
How do I transfer my domain name registration to
another registrant?
You will need to contact your registrar for a change of ownership.
Administration:
Who has access to modify a domain name or account?
Only the registrant is authorized to request for login information or
modifications to an account/domain. But anyone with access to an account can
modify that account’s contact information or the name server information for
all the domains within that account. If the listed registrant is no longer an
authorized contact of the company the domain name is registered to, the
How do I modify my account information?
To modify your account information, log into your account and click on
“Account Information” and then on “Update Contact Information.” Make the
necessary changes and press submit.
How do I modify my domain registration WhoIS information?
The contact information for an account is the WhoIS information for all the
registrations within that account. Updating the account information for your
account, will update the domain registration owned by your account.
Who do I list as the contacts on the registration?
A domain name should generally be registered to the
owner/president/CEO/chairman of the business/organization or to the
business/organization itself. The business/organization should also be listed
as the billing contact. The web master or IT person of the business should be
listed as the administrator and/or technical contact.
How do I set the auto-renewal option for my
registrations?
Log into your account and click on “Domain Management” then on “List
Domains.” Indicate the domain you wish to auto-renew by clicking the radio
button beside the domain name (right side). The credit card information you
have on file will be used to pay for the domain name renewals. Keep in mind if
you do not have default account payment information in your account, the
auto-renewal will not take place.
How can I avoid having to re-enter my credit card
information all the time?
You can provide default account payment information for your account. To do
this, click on “Payment History” and then “Add Payment Information.”
How can I update my default account payment information?
To update your default account payment information, log on to your account and
click on “Payment History” and then on “Modify Payment Information”
What does the registration lock feature do?
The registration lock prevents anyone from transferring your account or
modifying it in any way (DNS modification, renewals, etc.) without your
knowledge.
How can I lock/unlock my domain name registration?
Log into your account click on “Domain Management” and then on “Lock/Unlock
Domains.” Pick the domain name you wish to lock from the drop down box and
click on “Search.” You will be able to Lock/Unlock the domain name at the next
page.
Can I change the expiration date of my registrations so
they expire at the same time?
Yes. This is done through domain synchronization. Log into your account click
on “Domain Management” then on “Synchronization.” Indicate the domain names
you wish to synchronize by clicking on the radio button beside the domain name
(left side). Specify the desired date, provide payment information and
submit..
Remember that you can only synchronize domain names to expire on the same date
by moving the expiration date FORWARD, not backward. Also, the synchronization
service applies only for .COM & .NET domain names.
For instance: If you have four domain names that expire on January 1, February
2, March 23 and April 10 you will be able to synchronize your domain names to
expire on April 10.
Name Server Modification:
Who has access to modify a domain name or account?
Only the registrant is authorized to request for login information or
modifications to an account/domain. But anyone with access to an account can
modify that account’s contact information or the name server information for
all the domains within that account.
What are name servers and why do I need them?
Put simply, name servers are what ties a domain name to an IP address. You can
obtain name servers from your hosting provider. Name server information would
look something like:
Name Server Host Name Name Server IP Address
ns0.some-company.com 208.234.1.34
ns1.some-company.com 208.234.1.36
When putting in name server information within our system, you will not
need to put the name server IP address.
How do I modify the DNS information for my domain name?
Log into your account click on “Domain Management” then on “List Domains.”
Indicate the domain you wish modify by clicking the radio button beside the
domain name (left side) and click on “Modify Nameservers.”
Can I modify the DNS information for more than one
domain name at a time?
Yes. Log into your account click on “Domain Management” then on “List
Domains.” Indicate the domain names that you wish to modify by clicking the
radio button beside the domain names (left side).
How do I register a name server?
You can register a name server with us at no cost if the domain name that
is used for that name server is registered with us. For example, if you have
some-company.com registered with us, you can register name servers with that
host name through us.
To register a name server, log into your account and click on “Domain
Management” then on “NameServer Mgmt.” Put in the name server host name and IP
address and submit. The system will attempt to register the name servers with
all the registries we work with (.COM, .NET, .ORG, .INFO, .BIZ, and .US).
How do I modify a name server's host name or IP
address?
To modify a name server you have registered, log into your account and
click on “Domain Management” then on “NameServer Mgmt.” Click on the name
server in question make the necessary changes and press submit.
How do I delete a name server?
To delete a name server you have registered, log into your account and
click on “Domain Management” then on “NameServer Mgmt.” Click on the radio
button beside the name server (left side) in question and then on “Delete
Nameserver.”